This course is designed for both the experienced leader who wants a comprehensive course to refresh needed skills and those who have been promoted recently into a management role. Ours is an unusual time in history. Confronted by a wide array of technology and information resources, we seem to swim in a sea of data and conflicting systems and techniques. To be successful, the person in the role of leading others must master computer systems, supply chains, quality programs, tight schedules, lean budgets and many other elements in a hectic, competitive and unforgiving work environment. It is easy to get lost in the complexity and forget the value of basic leadership skills.
Paying attention to the basics, learning to use the right tools and applying your leadership knowledge proactively will resolve more than 95 percent of all business problems, before they occur. Once problems begin to gain momentum, the consequences can make life very difficult for everybody, including managers and employees. In almost every situation, when you work back to find the root cause of a problem, you will find the whole matter could have been avoided by applying these basic leadership skills.
This course provides you with a set of everyday tools you can use immediately to carry out your duties as a manager or supervisor. Whether you are new to the role or a professional with years of experience, you will be able to apply these proven techniques and sound principles on your first day back on the job—to be the successful leader you wish to be.
With the skills you learn in this course, you will be able to:
· Slash employee turnover costs with proven techniques
· Develop complete and comprehensive work plans with achievable goals
· Delegate effectively while providing constructive feedback and follow up
· Counsel and coach employees, and provide employee evaluations that inspire
· Deal effectively with difficult employee behavior
· Develop a personal plan for future success
This is a one-day course that can be partitioned to accommodate company work schedules if delivered in an on site format.